ShadowComm, LLC (“we,” “us,” or “our”) is committed to protecting the privacy of your information. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website shadowcomm.com (the “Site”) or engage with our services.
Information We Collect
We may collect the following types of information:
- Personal Information: This includes information that can identify you, such as your name, email address, phone number, company name, and job title, which you provide when you contact us, request a quote, subscribe to our newsletter, or use our services.
- Usage Data: We may collect information about how you access and use our Site, including your IP address, browser type, operating system, pages visited, and time spent on our Site.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site, analyze trends, and administer the Site. You can control cookies through your browser settings.
- Project Related Data: When we are working on a website design/development, or digital marketing project, we may collect data related to that project. This data will be used solely for the purpose of completing the project.
How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services.
- To respond to your inquiries and requests.
- To send you newsletters, marketing communications, and promotional materials (you can opt-out at any time).
- To improve our Site and services.
- To complete web design/development, and digital marketing projects.
- To analyze website usage and trends.
- To comply with legal obligations.
Sharing Your Information
We may share your information with:
- Service Providers: We may engage third-party service providers to assist us with website hosting, analytics, marketing, and other services. These providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Partners: Only when required to complete a project.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
You have the right to:
- Access and update your personal information.
- Request the deletion of your personal information.
- Object to the processing of your personal information.
- Opt-out of receiving marketing communications.
To exercise these rights, please contact us at web@shadowcomm.com
Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us.
Links to Other Websites
Our Site may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes are effective when they are posted on this page.
Data Obtained Through Google APIs
ShadowComm, LLC is a Google Ads Partner. We operate internal software, ShadowComm Marketing Tools, which accesses the Google Ads API and the Google Merchant Center API to manage and report on advertising accounts that our clients have authorized us to operate.
ShadowComm’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Specifically:
- We access advertising and product data only for accounts linked under ShadowComm’s Google Ads manager account, and only with the account owner’s authorization.
- We use this data solely to manage, report on, and optimize the advertising of the client to whom it belongs.
- We do not sell this data, transfer it to third parties, or use it for advertising unrelated to the account it came from.
- We do not use this data to train generalized artificial intelligence or machine learning models.
- Access credentials are stored with restricted permissions, are never shared outside ShadowComm, and access is revoked when an engagement ends.
- Customer contact information used for advertising audience matching is provided by the client, is processed only for that client’s campaigns, and is never combined across clients.
A client may ask us to delete data obtained through these APIs at any time by contacting us at the address below.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: web@shadowcomm.com
Last updated: 3/27/25